Privacy Policy

Privacy Statement

This policy explains how we use any personal information we collect about you when you when you use our website.

How We Process Your Data

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, payment gateway providers) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal Basis of Processing

The Present Shop may process Personal Data relating to Users if one of the following applies:

·         Users have given their consent for one or more specific purposes.

·         provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;

·         processing is necessary for compliance with a legal obligation to which the Owner is subject;

·         processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;

·         Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, The Present Shop will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Retention Time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.


·         Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

·         Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes.

·         The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

 What information do we collect about you?

 Information is collected from you when you register with us, order goods from us, sign up to receive updates or when you participate in competitions & surveys. This may include name, mailing address, telephone number and email address.

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilised and other similar information.

Sensitive and private data is sent over a SSL secured communication channel and is encrypted.

Credit / Debit card details are processed through payment gateway providers Sagepay or Paypal. Both sites are well established online payment providers. As with all our third party associates they have their own privacy policy.

At no point do the owners, management or staff of The Present Shop (Kirkcaldy) Ltd, have access to your credit/debit card details nor do we store credit/debit card details in any form. To this end we no longer accept telephone orders or payment over the telephone.

How will we use the information about you?

Information is collected about you to enable us to process any orders you make, manage your online account with us and where permitted, email you with relevant product offers and promotions.

When processing your order, we may send your details to and use information from, credit reference and fraud prevention agencies. We also send your name, shipping address and contact telephone number and in some cases email address to third party delivery companies for the purpose of delivering your goods.

The Present Shop (Kirkcaldy) Ltd will never share any of your personal information with any third-party companies for marketing purposes.


The Present Shop (Kirkcaldy) Ltd would like to contact you with product offers & promotions which may be of interest to you. If you have signed up or consented to this, we will contact you via email.

If you no longer wish to receive these offers, you can unsubscribe at any time by selecting unsubscribe at the bottom of any newsletter we may send you.

Access to your information & correction

We want to make sure that the information we hold about you is up-to-date & correct at all times. If you would like to receive a copy of all, or some, of the information that we hold about you, you have the right to do so. You can request this from us via email ( ) or in writing.

You may also ask us to remove or amend any information that we hold about you that you think is inaccurate. You can do this via email ( ) , or in writing.

If you have an account with us you can change your details by yourself by logging into your account at

An account is set up for you when you place an order on the Present Shop website. You can set up an account with The Present Shop without making a purchase at When you have an account you can sign up to specific newsletter groups. For example, if you live near the store you may opt for the Shop newsletter to get news of promotions in the shop and loyalty card promotions. If you are website customer you can opt to receive our Internet newsletter. You can opt into as many groups as you want. We hope to add more specific groups at a later date.

Other Websites

The Present Shop website may contain links to other websites. Our privacy policy only applies to our website. If you click on a link from our website to another, please make sure that you read the privacy policy for that website.


Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. The websites and will provide more information on cookies, should you wish to learn more.

For more details on our use of Cookies please visit our Cookie Policy page.


The data controller of this website is: The Present Shop (Kirkcaldy) Ltd

And whose operating office is:
The Present Shop,
63/65 The Mercat Shopping Centre, Kirkcaldy, Fife, KY1 1NJ


Mr James Collins, Director The Present Shop (Kirkcaldy) Ltd, Telephone: 01592 872329

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. 

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.


If you have any further questions do not hesitate to contact us by email


Changes Log:

 Policy last updated 24/05/18